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Wednesday, April 13, 2016

Azure Status Alerts via Outlook Rules

My current duties involve production support for an Azure PaaS application, therefore, I must know when Microsoft Azure services are experiencing issues.

I do have alerts set up on the Azure portal and in Application Insights to notify me when availability or performance thresholds are violated but I also need to know if there is a global or regional issue that might affect our app so that I can respond and notify the staff when appropriate. Azure status changes are reported on the Azure Status web page.

The following will describe how to use the Azure Status page RSS feeds and Outlook rules for notification if things go sideways in Microsoft Azure.

The Azure Status page has RSS feeds for nearly all of its services. 
























First, You'll need to add relevant feeds to the RSS Feeds folder in Outlook. I am using Outlook 2016. 
Click on the orange RSS feed icon for each service you are interested in to show the feed URL, copy the URL, and add to your Outlook RSS Feeds folder by right-clicking the RSS Feeds folder. This brings up a context menu where you can select "Add a New RSS Feed...".  







Enter the URL for the feed in the dialog box and click Add.













Here's what my RSS Feeds folder in Outlook looks like currently.




















Then, create rules to forward a copy of the RSS posts to your Inbox so that Outlook will notify you when an Azure Status change has occurred. You will NOT be notified if you simply move a copy to your Inbox. Outlook notifies me when new mail arrives in my Inbox on both my laptop and mobile phone.

























You must check the box in red below for these rules to work properly.





















With the above in place, I am now being alerted by Outlook on my laptop and mobile phone when a status change occurs on the Azure Status page. 

















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